Privacy Policy

Cykube Ltd is the data controller for personal data collected through cyworkz.com and the Cyworkz platform.

Registered address: London, United Kingdom
Contact: hello@cyworkz.com

We use your data to:

• Provide and operate the Cyworkz service
• Authenticate your account and maintain your session
• Process your documents and return extracted data
• Respond to your enquiries and support requests
• Improve the accuracy and reliability of our service
• Notify you of important changes to the service

• We do not sell your data to third parties.
• We do not use your data for advertising purposes.
• We do not share your data with third parties except as necessary to operate the service.

Cyworkz runs on secure, industry-leading cloud infrastructure. Your account data and the information our AI extracts are held in managed cloud database and storage services, and uploaded content is processed by a trusted third-party AI provider to extract information for you. We do not currently guarantee storage in a specific country or region.

If you have specific data residency requirements, particularly if you are based in the European Union, the United Kingdom, the United Arab Emirates, or Saudi Arabia, please contact us at hello@cyworkz.com and we will work with you to accommodate them where possible.

All data is transmitted using industry-standard encryption in transit.

Account data: retained while your account is active and for 30 days after deletion is requested.

Document images (Starter plan): processed in real time and not retained on our servers. Images are handled on your device only.

Workflow records (Professional and Business plans): retained for 30 days (Professional) or indefinitely (Business) to enable historical access and audit trails.

Early access enquiries: retained until the enquiry is resolved or you ask us to remove your details.

Under UK GDPR and applicable data protection law, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete data
• Request deletion of your account and associated data
• Object to or restrict certain uses of your data
• Receive a copy of your data in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, email us at hello@cyworkz.com. We will respond within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We take the security of your data seriously. We apply industry-standard security measures including encrypted transmission of all data, secure credential storage, access controls on our systems, and regular review of our security practices.

No system is completely secure. If you believe your account has been compromised, contact us immediately at hello@cyworkz.com.

We use your browser's local storage, not cookies, to keep you signed in to your account. This data stays on your device and is not transmitted to third parties.

• We do not use tracking cookies.
• We do not use advertising cookies.
• We do not use third-party analytics cookies.

Cyworkz is a business tool not directed at children. We do not knowingly collect personal data from anyone under the age of 13. If you believe a child has provided us with their data, contact us at hello@cyworkz.com and we will delete it promptly.

We may update this policy from time to time. When we make material changes, we will notify registered users by email and update the "Last updated" date at the top of this page.

Continued use of Cyworkz after changes are notified constitutes acceptance of the updated policy.